Frequently Asked Questions

What is SEAREI?

SEAREI is a compliance-oriented virtual staging platform built for real-estate professionals. Every staged image ships with a timestamped compliance file — the disclosure record your MLS requires.

Which MLS boards does SEAREI cover?

SEAREI does two different things, and the difference matters. For the 7 MLS boards we support today — ACTRIS, Stellar MLS, Arizona Regional MLS, CVR MLS, MRED, Bright MLS, and Metro MLS — we deliver a disclosure package matched to how that specific board handles altered photos, including any step you complete on the MLS side. Separately, our compliance hub researches and documents the published rule for a broader set — 15 MLS boards across 12 states, plus California AB 723, Washington, and British Columbia — each with its rule number and a link to the source. Documented is not the same as supported: for a board we only document, ask us for a board check first, because some boards' rules mean our disclosure isn't the right fit. Either way, every board's exact requirement is on the compliance hub.

ACTRIS · Stellar MLS · Arizona Regional MLS · CVR MLS · MRED · Bright MLS · Metro MLS · All boards →

What is a disclosure package?

What you receive: the staged image, the unaltered original hosted at a permanent public URL, the disclosure wording that travels with the listing, a public verification page, and a dated certificate with a tamper-evident fingerprint.

How long does staging take?

Standard turnaround is 24 hours from the moment your order is paid.

How many revision rounds are included?

Every order includes one complimentary revision round. Additional revisions can be purchased à la carte.

What file formats do you accept for uploads?

We accept JPEG, PNG, TIFF, and HEIC originals. Minimum resolution is 1500 × 1000 px. RAW files are not accepted.

Can I upload my own staged image and just get the MLS Ready Package?

Yes — that is the MLS Ready Package lane. Upload your original and your staged image; SEAREI validates the pair, generates the diff and disclosure documents, and delivers the disclosure ZIP.

How is pricing structured?

Three plans: (1) MLS Ready — $49 per listing flat (unlimited photos). (2) Core Staging — $39 per photo. (3) Brokerage Subscription — $29 per agent per month, billed annually. Compliance is included on every plan.

Do you offer team or brokerage accounts?

Yes. Team plans support multiple members under one organization wallet. Brokerages can invite agents, set spending controls, and receive consolidated compliance reports.

Is my original photography stored securely?

Your uploads are stored in encrypted S3 buckets with access controls tied to your organization, and they are never sold or used to train AI models. One deliberate exception is the point of the product: the original, unaltered photo is published to your listing’s public verification URL — that public original is what proves the disclosure, so anyone with the verify link can view it. Everything else stays private to your organization.

What happens if I dispute the staged result?

Use the revision request form inside your dashboard. Our team reviews within 4 business hours. If the result does not meet the original brief, the revision is provided at no cost.

Can I white-label SEAREI for my brokerage?

White-label and API access are available on Enterprise plans. Contact support@searei.com for pricing and onboarding details.

What is the difference between 'Delivered' and 'Completed' job status?

Delivered means the staged images and disclosure package are ready for download. Completed means you have confirmed acceptance of the delivery. The disclosure package is generated automatically at the Delivered stage.

How do I get started?

Create an account at app.searei.com, select a plan, and create your first listing. Upload your room photos and checkout — your order enters the staging queue immediately.